To help individuals, teams and organisations develop a responsible approach that guides them from discussion to effective and meaningful action.
Modern workplaces have evolved far beyond the conditions they were originally designed for. The pace of change — technological, cultural, economic — has outrun the systems most organisations put in place to manage it. The result is a widening gap between the intentions leaders hold and the lived experience of the people inside their organisations. FRB exists to close that gap.
Responsible business practice isn't a compliance exercise or a values statement on a wall. It is the foundation on which durable, high-performing organisations are built. Companies that get this right today — that build genuine resilience rather than performing it — will be the success stories of tomorrow. Those that don't are quietly accumulating a cost they haven't yet measured.
FRB brings together research, frameworks and practical tools to help organisations redesign work for the humans inside them. The Resilience Gap whitepaper grounds our work in evidence. The EQUIP cycle gives leaders a language and a structure to move from intention to action. Workshops, coaching and scenario simulation translate both into decisions that stick.
We are not consultants who deliver a report and leave. We work alongside leadership teams — thinking through problems, testing approaches, and building the internal capacity to sustain change. The goal is always the same: resilience built from the inside out, not imposed from the outside in.
FRB's podcast takes on the issues that matter most to working life — AI, recruitment, leadership, resilience — with honesty and depth. No scripts, no slogans.
Behind every good debate is someone who knows what questions to ask. Carl has 20+ years exploring customer, employee and digital experience across more than 200 organisations. From engineering to people-focused leadership to executive coaching, he brings the rare ability to make complex problems feel navigable.
LinkedIn →An early adopter in online customer experience, Maria has built customer strategies and operations from scratch across a range of digital brands. Her 20+ years working with teams and clients across countries and cultures gives her a sharp view on how businesses approach diverse, inclusive propositions — and where they fall short.
LinkedIn →Stewart has held progressively senior leadership roles in automotive, telecoms and financial services. He joined Atom Bank at inception as COO and CTO, building a mobile-only, self-service bank from scratch. A rare blend of technical depth, people skills and coaching instinct — applied to challenging how organisations think about work.
LinkedIn →The Fellowship is supported by an extensive network of associate advisors with deep expertise across sectors.
Whether you're looking to understand what responsible business means for your organisation, or you already know what you need — we'd like to hear from you.